Privacy Policy of ShadowLyric Studios
Welcome to ShadowLyric Studios. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, utilize our co-working spaces, rent creative studios, host events, or engage with our modern office design services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information from and about users of our services, including information that can identify you ("Personal Data").
- Information You Provide to Us: This includes information you provide when you register for an account, book a co-working space, rent a studio, plan an event, inquire about our design services, or communicate with us. This may include your name, email address, phone number, physical address, payment information, company name, and any other details you choose to provide.
- Information from Your Use of Our Services: When you use our online platform or visit our physical locations, we may automatically collect certain information. This includes:
- Usage Data: Information about how you access and use our site, including your browsing actions, pages viewed, time spent on pages, and referring/exit pages.
- Device Data: Information about the device you use to access our services, such as your IP address, browser type, operating system, unique device identifiers, and mobile network information.
- Location Data: We may collect precise or approximate location information from your mobile device if you enable us to do so, for purposes like finding nearby facilities.
- CCTV Footage: For security and operational purposes, our physical locations are equipped with CCTV cameras.
- Information from Other Sources: We may receive information about you from third-party services, such as payment processors, or publicly available sources, to enhance our services and for verification purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including to provide, maintain, and improve our services, communicate with you, and ensure security.
- To Provide and Manage Our Services:
- To process your bookings, reservations, and service requests.
- To manage your accounts and memberships.
- To facilitate access to our co-working spaces and studios.
- To process payments and transactions.
- To Communicate with You:
- To send you confirmations, invoices, technical notices, updates, security alerts, and support messages.
- To respond to your inquiries and provide customer support.
- To send you marketing and promotional communications about ShadowLyric Studios, if you have opted in.
- For Security and Safety:
- To verify your identity and prevent fraudulent activities.
- To monitor and enhance the security of our premises through CCTV.
- To protect the rights, property, or safety of ShadowLyric Studios, our members, or others.
- For Analytics and Improvement:
- To understand and analyze how you use our services to improve functionality, user experience, and content.
- To develop new products, services, features, and functionalities.
- To Comply with Legal Obligations: To meet legal requirements, comply with applicable laws, regulations, and legal processes, or respond to lawful requests from public authorities.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your Personal Data with third parties for their marketing purposes. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These service providers are obligated by contract to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of ShadowLyric Studios, (c) prevent or investigate possible wrongdoing in connection with the services, or (d) protect the personal safety of users of the services or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your Personal Data.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement a variety of security measures to maintain the safety of your Personal Data. These measures include managerial, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Data Retention
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer need your information, we will securely delete or anonymize it.
6. Your Data Rights (GDPR and Other Laws)
Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:
- Right to Access: You have the right to request copies of your Personal Data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: ShadowLyric Studios, 80 Maple Street, Suite 210, New York, New York, 11225, USA